Privacy Policy
Your privacy is important to us. It is Digital Sappiens policy to respect your privacy and to comply with any applicable laws and regulations regarding any personal information that may be collected about you, through our application: Medical Control and Calculation: Weight-BMI-% Fat-Waist, and its associated services.
Personal information is any information about you that can be used to identify you. This includes any information that directly, indirectly or in connection with other information allows your identification.
In the event that our application contains links to third-party sites and services, please note that those sites and services have their own privacy policies. After following a link to any third party content, you should read the information in their posted privacy policy about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you exit our application.
This policy is effective as of September 24, 2021.
Last Updated: July 21, 2022
The information we collect falls into two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information that you knowingly and actively provide to us when you use our application and its associated services. Information “automatically collected” refers to any information sent automatically by your device, the application uses third-party services that may collect information automatically.
When you access our services through our app, please remember that the app uses third-party services that may collect standard information provided by your device. It may include the Internet Protocol (IP) address of your device, the type and version of your device, your activity within the application, the time and date, and other details about your use.
Also, when you encounter certain bugs while using the app, data about the bug and surrounding circumstances are automatically collected. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information related to the problem.
Our application requests for its correct operation permissions at the time of installation to the integrated tools of your device, such as:
- Network access.
- Storage.
We may request personal information, as long as the user creates a profile when using our application for its full operation, which may include one or more of the following: email, weight, age, date of birth, height, gender. If the user does not create a profile and enters as a guest, they will not be able to access the full functionalities of the application.
We only collect and use your personal information for legitimate reasons to do so. As is the case, The personal information we collect is used to provide and improve the Service.
The application uses third-party services that may collect information used to identify you when you perform any of the following actions, among others:
Use a mobile device and/or web browser to access our content.
By contacting us by email or any similar technology.
To provide the main features and services of our application.
To allow you to personalize your experience on our app or website.
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide us, we inform you that no method of transmission or electronic storage is 100% secure and that no one can guarantee the absolute security of the data.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the limits of our services. For example, ensuring that you do not make your personal information available to the public through our platform.
We keep your personal information only for as long as we need it to. This period of time may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information, such as an email address, when you contact us about a specific inquiry, we may retain this information for the duration of your inquiry, as well as for our own records, so that we can effectively address similar inquiries in the future.
If your personal information is no longer needed for this purpose, we will delete it or make it anonymous by removing all identifying details.
We do not direct any of our products or services directly to children under the age of 18, and we do not knowingly collect personal information about children under the age of 18.
Third party service providers for the purpose of enabling them to provide their services, IT service providers, data storage, server and hosting providers, advertising networks, analytics, error loggers, advertising providers, professional advisors and payment system operators.
Third parties, including agents or subcontractors, who help us provide information, products, services or direct marketing.
Publicidad
This type of service allows user data to be used for advertising communication purposes that are displayed in the form of banners and other advertisements in this application, possibly based on the interests of the user. This does not mean that all personal data is used for this purpose.
The information and conditions of use are shown below.
Some of the services listed below may use cookies to identify users or may use the behavioral redirection technique, that is, displaying advertisements tailored to the interests and behavior of the user, including those detected outside of this application. For more information, see the privacy policies of the corresponding services.
In addition to any opt-out option offered by any of the services below, the user can opt out of the use of cookies by a third-party service by visiting the Network Advertising Initiative opt-out page.
AdMob is an advertising service provided by AdMob Google Inc. To understand Google’s use of data, see Google’s partner policy. Personal data processed: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage data. Place of processing: United States – Privacy Policy – Opt-out.
Analytics
The services contained in this section allow the owner to monitor and analyze web traffic and can be used to track user behavior.
Google Analytics for Firebase (Google LLC)
Google Analytics for Firebase or Firebase Analytics is an analytics service provided by Google LLC. To understand how Google uses your data, see Google’s partner policy.
Firebase Analytics can share data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config, or Notifications. The user can consult this privacy policy to find a detailed explanation about the other tools used by the owner.
This application uses mobile device identifiers and cookie-like technologies to run the Firebase Analytics service. Users can opt out of certain Firebase features through the appropriate device settings, such as the device’s advertising settings for mobile phones, or by following the instructions in other Firebase-related sections of this privacy policy.
Personal data processed: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage data. Place of processing: United States – Privacy Policy.
Performance tests and content characteristics (A / B tests)
The services contained in this section allow the owner to track and analyze the user’s response regarding web traffic or behavior regarding changes in the structure, text or any other component of this application.
Firebase Remote Config (Google LLC)
Firebase Remote Config is an A / B testing and configuration service provided by Google LLC. Personal data processed: various types of data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.
Hosting and backend infrastructure
This type of service is intended to host data and files that allow this application to run and be distributed, as well as to provide a ready-made infrastructure to run specific functions or parts of this application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where personal data is stored.
Firebase Cloud Storage (Google LLC)
Firebase Cloud Storage is a hosting service provided by Google LLC. Personal data processed: Usage data; various types of data as specified in the privacy policy of the service. Place of processing: United States – privacy policy.
Activity data management
This type of service allows the owner to use the activity data collected by their device to make this application work or provide specific functions. This can include email, weight, age, gender, date of birth, height and body index.
Depending on what is described below, third parties may be involved in tracking the activity. Most devices allow the user to control what data is accessed or stored.
Apple HealthKit (Apple Inc.)
HealthKit is an activity data management service provided by Apple Inc. that allows the owner to access or store activity data. Personal data processed: body measurements and indices; date of birth; gender; general activity data. Place of processing: USA – Privacy Policy.
Manage contacts and send messages
This type of service allows you to manage a database of email contacts, telephone contacts or any other contact information to communicate with the user. These services may also collect data on the date and time the user viewed the message, as well as when the user interacted with it, such as clicking on the links included in the message.
Notifications from Firebase (Google LLC)
Firebase Notifications is a message sending service provided by Google LLC. Firebase Notifications can be integrated with Firebase Analytics to target analytics-driven audiences and track open and conversion events. Personal data processed: various types of data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.
Registration and authentication
By registering or authenticating, users allow this application to identify them and give them access to dedicated services. Depending on what is described below, third parties may provide registration and authentication services. In this case, this application may access some data, stored by these third-party services, for registration or identification purposes.
Firebase Authentication (Google Inc.)
Firebase Authentication is an authentication and registration service provided by Google Inc. To simplify the authentication and registration process, Firebase Authentication can use third-party identity providers and save the information on its platform. Personal data processed: email address; password. Place of processing: United States – Privacy Policy.
- Your choice: By providing us with personal information, you understand that we will collect your personal information in accordance with this privacy policy. You do not need to provide us with personal information; however, failure to do so may affect your use of our application or the products and/or services offered on or through it.
- Third Party Information: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party who provides personal information about another person, you represent and warrant that you have the consent of that person to provide us with the personal information.
- Marketing permission: If you have previously agreed to our use of your personal information for direct marketing purposes, you can change your mind at any time by contacting us.
- Access: You can request details of the personal information we hold about you.
- Correction: If you believe that any information we have about you is inaccurate, outdated, incomplete, irrelevant or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information that is found to be inaccurate, incomplete, misleading, or out of date.
- Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example, serving particular content to your device), we will not deny you goods or services and / or charge you different prices or fees for goods or services, including through granting discounts or other benefits, or imposing penalties, or we will provide you with a different level or quality of goods or services.
- Notification of data breaches: We will comply with the laws applicable to us with respect to any data breach.
- Complaints: If you believe we have breached a relevant data protection law and you wish to make a complaint, please contact us using the details below and provide full details of the alleged breach. We will investigate your complaint promptly and respond to you in writing, describing the outcome of our investigation and the steps we will take to address your complaint.
- Unsubscribe: To unsubscribe from our email database or unsubscribe from communications (including marketing communications), please contact us using the details provided in this privacy policy, or unsubscribe using the opt-out services provided in the communication. We may need to request specific information from you to help us confirm your identity.
For any questions or concerns regarding your privacy, you can contact us using the following details:
Digital Sapiens
info@digitalsappiens.com
Our privacy policy covers the use of cookies between your device and our servers. A cookie is a small piece of data that an application can store on your device, which normally contains a unique identifier that allows application servers to recognize your device when you use the application; information about your account, session and / or device; additional data that serves the purpose of the cookie, and any self-maintenance information about the cookie itself.
This Service does not use these “cookies” explicitly. However, the application may use third-party code and libraries that use “cookies” to collect information and improve its services. You have the option to accept or reject these cookies and know when a cookie is sent to your device. If you choose to reject our cookies, you may not be able to use some parts of this Service.
See our Cookies Policy for more information.
Our application may link to external or third party sites that are not operated by us. Please note that we have no control over the content and policies of those sites, and cannot accept responsibility for their respective privacy practices.
We may update our Privacy Policy from time to time. Therefore, you are encouraged to check this page periodically for changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately upon posting on this page.
Data Controller / Data Processor
The GDPR distinguishes between organizations that process personal information for their own purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”). We, Digital Sappiens, located at the address provided in our section, are a data controller with respect to the personal information you provide to us.
Legal bases for processing your personal information
We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information in a lawful, fair and transparent manner. If we request your consent to process your personal information, and you are under 16 years of age, we will request the consent of your parents or legal guardians to process your personal information for that specific purpose. Our legal bases depend on the services you use and how you use them. This means that we only collect and use your information for the following reasons
Consent from you
When you give us your consent to collect and use your personal information for a specific purpose. You can withdraw your consent at any time using the communication channels we provide; however, this will not affect any use of your information that has already taken place. When you contact us, you can consent to the use of your name and email address so that we can respond to your inquiry.
While you can request that we delete your contact details at any time, we are unable to delete any emails that we have already sent. If you have any further questions on how to withdraw your consent, please feel free to request the details provided in the section of this privacy policy.
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example through the use of standard data protection clauses approved by the European Commission. , or the use of binding corporate standards or other legally accepted means.
Your rights and control of your personal information
- Restrict: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) believe that your personal information has been unlawfully processed; (iii) you need us to keep personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to the processing on the basis of legitimate interests.
- Objection to the processing of your data: You have the right to object to the processing of your personal data and request the company to stop processing your personal data. However, a company may continue to process your personal data, despite your objections, if:
- In the case of processing for the purposes of scientific / historical research and statistics, the processing is necessary for the performance of a task carried out for reasons of public interest;
- In the case of processing based on legitimate interests or in the performance of a task of public interest / exercise of official authority, they can prove that they have compelling legitimate reasons that prevail over their interests, rights and freedoms. Therefore, a balancing act is required.
The company must inform you of your right to object when it first contacts you.
- Data portability: You may have the right to request a copy of the personal information we hold about you. Whenever possible, we will provide this information in CSV or other machine-readable format. You may also have the right to request that we transfer this personal information to a third party.
- Deletion: You may have the right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our application, website, products and services.
- There may be exceptions to this right for specific legal reasons which, if applicable, we will present to you in response to your request. Please note that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, such as certain profile information and public comments, even after you have removed the information from our services or deactivated your account.
Why We Provide This Notice To You
We provide this notice to inform California consumers about how we collect, use and disclose personal information and about the rights California consumers have with respect to their personal information. This notice only applies to visitors, users, and others who reside in the State of California (“consumers” or “you”). We are providing this notice to you in accordance with the California Consumer Privacy Act of 2018 (the California Consumer Privacy Act or “CCPA”).
Please note that this notice is additional to, but does not replace the information contained in the Digital Sappiens PRIVACY NOTICE. You must read both documents carefully and understand them.
To make such a request, please contact us using the details provided in this privacy policy with “California Privacy Information Request” in the subject line. You can make this type of request once every calendar year. We will email you a list of categories of personal information that we disclosed to other organizations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by California Civil Code Section 1798.83.
Information We Collect
The categories of personal information we collect depend on the service you have with us and your use of the websites. During the last 12 months and on an ongoing basis, the information that we may collect includes:
Information Category:
- Personal identifiers: Email address.
- Characteristics of the protected classifications: Age / date of birth, gender.
- Any other information, such as information that you can enter in any online form or that you provide to us.
Sources of personal information collected: We obtain the categories of personal information listed above from different sources:
- Directly from you. For example, when you use our services (through interactions electronically).
- Our websites and mobile applications. We collect certain personal information when customers visit our websites or use our mobile applications. See our Privacy Policy for more information.
Commercial or business purposes to collect personal information
We may collect personal information about consumers for the following commercial or business purposes:
- Verify your identity;
- For operational purposes, such as establishing, maintaining, or servicing an account;
- To comply with the reason for which the information is provided;
- To provide you with information, products or services that you request from us;
- Conduct internal research for the development and improvement of our services, and carry out activities to verify or maintain the quality of our services;
California Consumer Privacy Rights
You have certain choices regarding the use and disclosure of your personal information, as described below.
- Access: You can submit a request to access the categories of personal information we collect, the sources from which we collect it, the business purpose for which we collect personal information, the categories of third parties with whom we share personal information, and the specific personal information that we have collected about you.
- Deletion: You can submit a request for us to erase or delete certain personal information that we may have collected about you, as long as, for other reasons, we are not required or authorized to retain or use such information for a lawful purpose. If we deny your request, we will notify you of the reasons for the denial.
- Right not to be discriminated: You have the right not to receive discriminatory treatment for the exercise of your privacy rights under the CCPA.
- We adhere to the standards outlined in this privacy policy, ensuring that we collect and process personal information lawfully, fairly, transparently, and with legitimate and lawful reasons for doing so.
- Cookies and pixels: At any time, you can reject cookies from our site if your browser allows it. Most browsers allow you to activate your browser settings to reject the setting of all or some cookies. Consequently, your ability to limit cookies is based only on the capabilities of your browser. See the Cookies section of this privacy policy for more information.
If you are a California resident, you have the right to delete your personal information that we collected and to know certain information about our data practices in the previous 12 months. In particular, you have the right to request the following from us:
- The categories of personal information that we have collected about you.
- The categories of sources from which the personal information was collected.
- The categories of personal information about you that we disclose for a business purpose.
- The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
- The business purpose for collecting or selling the personal information, and
- The specific pieces of personal information that we have collected about you.
To exercise any of these rights, please contact us using the details provided in this privacy policy. You can contact us using the following details: info@digitalsappiens.com
Request in accordance with the law “Shine the Light”: you may also have the right to request that we provide you with (1) a list of certain categories of personal information that we have disclosed to third parties for direct marketing purposes during the immediately preceding calendar year and (2) the identity of those third parties.
Request verification: to help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request.
In addition, if you ask us to provide you with specific personal data, we will ask you to sign a statement under penalty of perjury that you are the consumer of the personal information that is the reason for the request. We will ask you to execute the statement mentioned above and send it back to us. If, in our sole discretion and in accordance with the CCPA, we are unable to verify your identity, Digital Sappiens may reject the request in whole or in part.
For any questions or concerns regarding your privacy, you can contact us using the following details:
Your privacy is important to us. It is Digital Sappiens policy to respect your privacy and to comply with any applicable laws and regulations regarding any personal information that may be collected about you, through our application: Medical Control and Calculation: Weight-BMI-% Fat-Waist, and its associated services.
Personal information is any information about you that can be used to identify you. This includes any information that directly, indirectly or in connection with other information allows your identification.
In the event that our application contains links to third-party sites and services, please note that those sites and services have their own privacy policies. After following a link to any third party content, you should read the information in their posted privacy policy about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you exit our application.
This policy is effective as of September 24, 2021.
Last Updated: July 21, 2022
The information we collect falls into two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information that you knowingly and actively provide to us when you use our application and its associated services. Information “automatically collected” refers to any information sent automatically by your device, the application uses third-party services that may collect information automatically.
When you access our services through our app, please remember that the app uses third-party services that may collect standard information provided by your device. It may include the Internet Protocol (IP) address of your device, the type and version of your device, your activity within the application, the time and date, and other details about your use.
Also, when you encounter certain bugs while using the app, data about the bug and surrounding circumstances are automatically collected. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information related to the problem.
Our application requests for its correct operation permissions at the time of installation to the integrated tools of your device, such as:
- Network access.
- Storage.
We may request personal information, as long as the user creates a profile when using our application for its full operation, which may include one or more of the following: email, weight, age, date of birth, height, gender. If the user does not create a profile and enters as a guest, they will not be able to access the full functionalities of the application.
We only collect and use your personal information for legitimate reasons to do so. As is the case, which is necessary to provide you with our services.
The application uses third-party services that may collect information used to identify you when you perform any of the following actions, among others:
Use a mobile device and/or web browser to access our content.
By contacting us by email or any similar technology.
To provide the main features and services of our application.
To allow you to personalize your experience on our app or website.
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide us, we inform you that no method of transmission or electronic storage is 100% secure and that no one can guarantee the absolute security of the data.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the limits of our services. For example, ensuring that you do not make your personal information available to the public through our platform.
We keep your personal information only for as long as we need it to. This period of time may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information, such as an email address, when you contact us about a specific inquiry, we may retain this information for the duration of your inquiry, as well as for our own records, so that we can effectively address similar inquiries in the future.
If your personal information is no longer needed for this purpose, we will delete it or make it anonymous by removing all identifying details.
We do not direct any of our products or services directly to children under the age of 18, and we do not knowingly collect personal information about children under the age of 18.
Third party service providers for the purpose of enabling them to provide their services, IT service providers, data storage, server and hosting providers, advertising networks, analytics, error loggers, advertising providers, professional advisors and payment system operators.
Third parties, including agents or subcontractors, who help us provide information, products, services or direct marketing.
Publicidad
This type of service allows user data to be used for advertising communication purposes that are displayed in the form of banners and other advertisements in this application, possibly based on the interests of the user. This does not mean that all personal data is used for this purpose.
The information and conditions of use are shown below.
Some of the services listed below may use cookies to identify users or may use the behavioral redirection technique, that is, displaying advertisements tailored to the interests and behavior of the user, including those detected outside of this application. For more information, see the privacy policies of the corresponding services.
In addition to any opt-out option offered by any of the services below, the user can opt out of the use of cookies by a third-party service by visiting the Network Advertising Initiative opt-out page.
AdMob is an advertising service provided by AdMob Google Inc. To understand Google’s use of data, see Google’s partner policy. Personal data processed: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage data. Place of processing: United States – Privacy Policy – Opt-out.
Analytics
The services contained in this section allow the owner to monitor and analyze web traffic and can be used to track user behavior.
Google Analytics for Firebase (Google LLC)
Google Analytics for Firebase or Firebase Analytics is an analytics service provided by Google LLC. To understand how Google uses your data, see Google’s partner policy.
Firebase Analytics can share data with other tools provided by Firebase, such as Crash Reporting, Authentication, Remote Config, or Notifications. The user can consult this privacy policy to find a detailed explanation about the other tools used by the owner.
This application uses mobile device identifiers and cookie-like technologies to run the Firebase Analytics service. Users can opt out of certain Firebase features through the appropriate device settings, such as the device’s advertising settings for mobile phones, or by following the instructions in other Firebase-related sections of this privacy policy.
Personal data processed: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Usage data. Place of processing: United States – Privacy Policy.
Performance tests and content characteristics (A / B tests)
The services contained in this section allow the owner to track and analyze the user’s response regarding web traffic or behavior regarding changes in the structure, text or any other component of this application.
Firebase Remote Config (Google LLC)
Firebase Remote Config is an A / B testing and configuration service provided by Google LLC. Personal data processed: various types of data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.
Hosting and backend infrastructure
This type of service is intended to host data and files that allow this application to run and be distributed, as well as to provide a ready-made infrastructure to run specific functions or parts of this application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where personal data is stored.
Firebase Cloud Storage (Google LLC)
Firebase Cloud Storage is a hosting service provided by Google LLC. Personal data processed: Usage data; various types of data as specified in the privacy policy of the service. Place of processing: United States – privacy policy.
Activity data management
This type of service allows the owner to use the activity data collected by their device to make this application work or provide specific functions. This can include email, weight, age, gender, date of birth, height and body index.
Depending on what is described below, third parties may be involved in tracking the activity. Most devices allow the user to control what data is accessed or stored.
Apple HealthKit (Apple Inc.)
HealthKit is an activity data management service provided by Apple Inc. that allows the owner to access or store activity data. Personal data processed: body measurements and indices; date of birth; gender; general activity data. Place of processing: USA – Privacy Policy.
Manage contacts and send messages
This type of service allows you to manage a database of email contacts, telephone contacts or any other contact information to communicate with the user. These services may also collect data on the date and time the user viewed the message, as well as when the user interacted with it, such as clicking on the links included in the message.
Notifications from Firebase (Google LLC)
Firebase Notifications is a message sending service provided by Google LLC. Firebase Notifications can be integrated with Firebase Analytics to target analytics-driven audiences and track open and conversion events. Personal data processed: various types of data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.
Registration and authentication
By registering or authenticating, users allow this application to identify them and give them access to dedicated services. Depending on what is described below, third parties may provide registration and authentication services. In this case, this application may access some data, stored by these third-party services, for registration or identification purposes.
Firebase Authentication (Google Inc.)
Firebase Authentication is an authentication and registration service provided by Google Inc. To simplify the authentication and registration process, Firebase Authentication can use third-party identity providers and save the information on its platform. Personal data processed: email address; password. Place of processing: United States – Privacy Policy.
- Your choice: By providing us with personal information, you understand that we will collect your personal information in accordance with this privacy policy. You do not need to provide us with personal information; however, failure to do so may affect your use of our application or the products and/or services offered on or through it.
- Third Party Information: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party who provides personal information about another person, you represent and warrant that you have the consent of that person to provide us with the personal information.
- Marketing permission: If you have previously agreed to our use of your personal information for direct marketing purposes, you can change your mind at any time by contacting us.
- Access: You can request details of the personal information we hold about you.
- Correction: If you believe that any information we have about you is inaccurate, outdated, incomplete, irrelevant or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information that is found to be inaccurate, incomplete, misleading, or out of date.
- Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example, serving particular content to your device), we will not deny you goods or services and / or charge you different prices or fees for goods or services, including through granting discounts or other benefits, or imposing penalties, or we will provide you with a different level or quality of goods or services.
- Notification of data breaches: We will comply with the laws applicable to us with respect to any data breach.
- Complaints: If you believe we have breached a relevant data protection law and you wish to make a complaint, please contact us using the details below and provide full details of the alleged breach. We will investigate your complaint promptly and respond to you in writing, describing the outcome of our investigation and the steps we will take to address your complaint.
- Unsubscribe: To unsubscribe from our email database or unsubscribe from communications (including marketing communications), please contact us using the details provided in this privacy policy, or unsubscribe using the opt-out services provided in the communication. We may need to request specific information from you to help us confirm your identity.
For any questions or concerns regarding your privacy, you can contact us using the following details:
Digital Sapiens
info@digitalsappiens.com
Our privacy policy covers the use of cookies between your device and our servers. A cookie is a small piece of data that an application can store on your device, which normally contains a unique identifier that allows application servers to recognize your device when you use the application; information about your account, session and / or device; additional data that serves the purpose of the cookie, and any self-maintenance information about the cookie itself.
This Service does not use these “cookies” explicitly. However, the application may use third-party code and libraries that use “cookies” to collect information and improve its services. You have the option to accept or reject these cookies and know when a cookie is sent to your device. If you choose to reject our cookies, you may not be able to use some parts of this Service.
See our Cookies Policy for more information.
Our application may link to external or third party sites that are not operated by us. Please note that we have no control over the content and policies of those sites, and cannot accept responsibility for their respective privacy practices.
We may update our Privacy Policy from time to time. Therefore, you are encouraged to check this page periodically for changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately upon posting on this page.
Data Controller / Data Processor
The GDPR distinguishes between organizations that process personal information for their own purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”). We, Digital Sappiens, located at the address provided in our section, are a data controller with respect to the personal information you provide to us.
Legal bases for processing your personal information
We will only collect and use your personal information when we have a legal right to do so. In which case, we will collect and use your personal information in a lawful, fair and transparent manner. If we request your consent to process your personal information, and you are under 16 years of age, we will request the consent of your parents or legal guardians to process your personal information for that specific purpose. Our legal bases depend on the services you use and how you use them. This means that we only collect and use your information for the following reasons
Consent from you
When you give us your consent to collect and use your personal information for a specific purpose. You can withdraw your consent at any time using the communication channels we provide; however, this will not affect any use of your information that has already taken place. When you contact us, you can consent to the use of your name and email address so that we can respond to your inquiry.
While you can request that we delete your contact details at any time, we are unable to delete any emails that we have already sent. If you have any further questions on how to withdraw your consent, please feel free to request the details provided in the section of this privacy policy.
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example through the use of standard data protection clauses approved by the European Commission. , or the use of binding corporate standards or other legally accepted means.
Your rights and control of your personal information
- Restrict: You have the right to request that we restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) believe that your personal information has been unlawfully processed; (iii) you need us to keep personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to the processing on the basis of legitimate interests.
- Objection to the processing of your data: You have the right to object to the processing of your personal data and request the company to stop processing your personal data. However, a company may continue to process your personal data, despite your objections, if:
- In the case of processing for the purposes of scientific / historical research and statistics, the processing is necessary for the performance of a task carried out for reasons of public interest;
- In the case of processing based on legitimate interests or in the performance of a task of public interest / exercise of official authority, they can prove that they have compelling legitimate reasons that prevail over their interests, rights and freedoms. Therefore, a balancing act is required.
The company must inform you of your right to object when it first contacts you.
- Data portability: You may have the right to request a copy of the personal information we hold about you. Whenever possible, we will provide this information in CSV or other machine-readable format. You may also have the right to request that we transfer this personal information to a third party.
- Deletion: You may have the right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our application, website, products and services.
- There may be exceptions to this right for specific legal reasons which, if applicable, we will present to you in response to your request. Please note that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, such as certain profile information and public comments, even after you have removed the information from our services or deactivated your account.
Why We Provide This Notice To You
We provide this notice to inform California consumers about how we collect, use and disclose personal information and about the rights California consumers have with respect to their personal information. This notice only applies to visitors, users, and others who reside in the State of California (“consumers” or “you”). We are providing this notice to you in accordance with the California Consumer Privacy Act of 2018 (the California Consumer Privacy Act or “CCPA”).
Please note that this notice is additional to, but does not replace the information contained in the Digital Sappiens PRIVACY NOTICE. You must read both documents carefully and understand them.
To make such a request, please contact us using the details provided in this privacy policy with “California Privacy Information Request” in the subject line. You can make this type of request once every calendar year. We will email you a list of categories of personal information that we disclosed to other organizations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by California Civil Code Section 1798.83.
Information We Collect
The categories of personal information we collect depend on the service you have with us and your use of the websites. During the last 12 months and on an ongoing basis, the information that we may collect includes:
Information Category:
- Personal identifiers: Email address.
- Characteristics of the protected classifications: Age / date of birth, gender.
- Any other information, such as information that you can enter in any online form or that you provide to us.
Sources of personal information collected: We obtain the categories of personal information listed above from different sources:
- Directly from you. For example, when you use our services (through interactions electronically).
- Our websites and mobile applications. We collect certain personal information when customers visit our websites or use our mobile applications. See our Privacy Policy for more information.
Commercial or business purposes to collect personal information
We may collect personal information about consumers for the following commercial or business purposes:
- Verify your identity;
- For operational purposes, such as establishing, maintaining, or servicing an account;
- To comply with the reason for which the information is provided;
- To provide you with information, products or services that you request from us;
- Conduct internal research for the development and improvement of our services, and carry out activities to verify or maintain the quality of our services;
California Consumer Privacy Rights
You have certain choices regarding the use and disclosure of your personal information, as described below.
- Access: You can submit a request to access the categories of personal information we collect, the sources from which we collect it, the business purpose for which we collect personal information, the categories of third parties with whom we share personal information, and the specific personal information that we have collected about you.
- Deletion: You can submit a request for us to erase or delete certain personal information that we may have collected about you, as long as, for other reasons, we are not required or authorized to retain or use such information for a lawful purpose. If we deny your request, we will notify you of the reasons for the denial.
- Right not to be discriminated: You have the right not to receive discriminatory treatment for the exercise of your privacy rights under the CCPA.
- We adhere to the standards outlined in this privacy policy, ensuring that we collect and process personal information lawfully, fairly, transparently, and with legitimate and lawful reasons for doing so.
- Cookies and pixels: At any time, you can reject cookies from our site if your browser allows it. Most browsers allow you to activate your browser settings to reject the setting of all or some cookies. Consequently, your ability to limit cookies is based only on the capabilities of your browser. See the Cookies section of this privacy policy for more information.
If you are a California resident, you have the right to delete your personal information that we collected and to know certain information about our data practices in the previous 12 months. In particular, you have the right to request the following from us:
- The categories of personal information that we have collected about you.
- The categories of sources from which the personal information was collected.
- The categories of personal information about you that we disclose for a business purpose.
- The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
- The business purpose for collecting or selling the personal information, and
- The specific pieces of personal information that we have collected about you.
To exercise any of these rights, please contact us using the details provided in this privacy policy. You can contact us using the following details: info@digitalsappiens.com
Request in accordance with the law “Shine the Light”: you may also have the right to request that we provide you with (1) a list of certain categories of personal information that we have disclosed to third parties for direct marketing purposes during the immediately preceding calendar year and (2) the identity of those third parties.
Request verification: to help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request.
In addition, if you ask us to provide you with specific personal data, we will ask you to sign a statement under penalty of perjury that you are the consumer of the personal information that is the reason for the request. We will ask you to execute the statement mentioned above and send it back to us. If, in our sole discretion and in accordance with the CCPA, we are unable to verify your identity, Digital Sappiens may reject the request in whole or in part.
You may have the right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to remove your personal information from our current records. We will let you know how removal affects your use of our app, website, products, and services.
If you ask us to delete your personal information, please contact the email info@digitalsappiens.com letting us know in the email address that you request the deletion of data. We will inform you by mail of the confirmation of the deletion of your data.
For any questions or concerns regarding your privacy, you can contact us using the following details: